Dominion Energy Center
Getting to Dominion
The Dominion Energy Center is located at
600 E Grace St Suite 400, Richmond, VA 23219.
The Carpenter Theatre entrance is at the corner of 6th Street and Grace Street. Entrances to Libby S. Gottwald Playhouse and Rhythm Hall are located on Grace Street in between 6th and 7th Streets.
Tickets
Tickets are available to be purchased online, over the phone, and in-person at the box office. Please note that the Dominion Energy Center Box Office is currently open two hours prior to the start time for an event.
Patrons may also visit the Altria Theater Box Office, located at 6 N. Laurel Street, Richmond, VA 23220, to purchase tickets to events at Dominion Energy Center. The Altria Theater Box Office is open during business hours,
Monday–Friday, 10AM–2PM, or call (800) 514-3849.
For ADA purchases, call (804) 592-3400.
Parking & Dining
With almost 3,000 spaces within two blocks, there’s plenty of parking available within walking distance to the Dominion Energy Center. Downtown Richmond also boasts many restaurant options for guests.
See the full list of parking and dining options on our downloadable interactive map.
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500 East Marshall StreetRichmond, Virginia 23219
Parking Charge: $5 per hour or $25 per day parking fee, pricing and availability are subject to change
Operating Hours: Open Monday-Sunday 24/7
Commute to Dominion Energy Center: 4 minute walk
Handicapped Parking: Available
*Recommended for matinee performances between 9AM-6PM
268 North 5th StreetRichmond, Virginia 23219
Parking Charge: Paid Event Parking, pricing and availability are subject to change
Operating Hours: Open Monday-Sunday 24/7
Commute to Dominion Energy Center: 3 minute walk
Handicapped Parking: Available
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Commonwealth of Virginia Parking Deck
*For evening performances beginning after 6pm
601 East Franklin StreetRichmond, Virginia 23219
Parking Charge: $8 Event Parking, pricing and availability are subject to change
Operating Hours: May not be open for every event / Does not open before 6pm
Commute to Dominion Energy Center: 3 minute walk
Handicapped Parking: Available
*For evening performances beginning after 6pm
203 North 6th StreetRichmond, Virginia 23219
Parking Charge: Paid Event Parking, pricing and availability are subject to change
Operating Hours: May not be open for every event / Does not open before 6pm
Commute to Dominion Energy Center: 3 minute walk
Handicapped Parking: Available
*Recommended for evening performances after 6PM
609 East Grace StreetRichmond, Virginia 23219
Parking Charge: $5.00 hourly or $25 daily, pricing and availability are subject to change
Operating Hours: Opens 3.5 hours prior to showtime
Commute to Dominion Energy Center: 1 minute walk
Handicapped Parking: Available
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607 East Marshall StreetRichmond, Virginia 23219
Parking Charge: PaidEvent Parking, pricing and availability are subject to change
Operating Hours: Open Monday-Sunday 24/7
Commute to Dominion Energy Center: 4 minute walk
Handicapped Parking: Available
101 North 6th Street, Richmond, VA 23219
111 North 8th Street, Richmond, VA 23219
112 North 8th Street Deck
Accessibility
The venues at Dominion Energy Center are dedicated to providing all of our patrons with a pleasurable experience and a comfortable environment. The following information should provide you with answers to questions you may have upon visiting our facility.
Where can I purchase Accessible Seating?
Accessible seating is available by request at the Dominion Energy Center Box Office on 6th Street, by phone at 804-592-3400, and online at Etix.com by filling out a special request form for Accessible Tickets on each performance sales page. Please indicate when buying tickets if you require handicapped-accessible seating.
How many tickets may I purchase?
Because seating for persons with disabilities is limited, only three additional tickets are allowed for an attendant within the same section. If other tickets are needed, they will be placed as close as possible to the accessible section.
When can I purchase Accessible Seating?
Accessible seating is available during presale (if applicable) and when tickets go on sale to the public.
Where should I enter the building?
Entrances to all of our venues are handicapped accessible. The Carpenter Theatre entrance is at the corner of 6th Street and Grace Street, and the entrance to Libby S. Gottwald Playhouse and Rhythm Hall is on Grace Street between 6th and 7th Streets.
Is there Accessible Parking?
Yes, there are accessible parking spaces available in a lot located on Grace Street across from the main entrance and a deck on the corner of 6th and Franklin Streets, which is one block away from the venue.
Do you offer Assisted Listening Devices?
Yes, Dominion Energy Center features infrared assistive listening systems. Due to the line-of-sight nature of the Infrared systems, they will only function inside the theater. Patrons may obtain ALS devices from the concierge desk; a valid driver’s license or photo ID will be requested as a deposit for the equipment. Assisted listening devices are only available for Dominion Energy Center events taking place in Carpenter Theatre.
We offer two types of receivers, and stock enough of each type to meet ADA requirements according to the percentage of audience capacity. The receivers we distribute most often are the stethoset variety, which includes integrated earbud-style transducers, and are worn like a stethoscope. We also offer pendant or necklace receivers, which come on their own lanyard and feature a 3.5mm (1/8") connector, which is the standard headphone connection found on smartphones, iPods, ADA ATM cash machines, etc.
We can provide these pendant receivers with an inductive neckloop, which allows compatibility with T-Coil hearing aids. These receivers are also compatible with cochlear implants featuring 3.5mm Direct Audio Input, personal headphones, or any other device which has a 3.5mm audio input.
If you need further assistance, please call the Dominion Energy Center box office at (804) 592-3400 from 10:00 a.m. to 2:00 p.m. Monday-Friday.
Safety First Bag Check
For your safety, all guests and their bags are subject to inspection before entry to Dominion Energy Center. The following items are prohibited:
Oversized bags (maximum size: 12" x 6" x 12")
Backpacks
Boxes
Outside food items
Outside beverage items
Cans, bottles, coolers, or similar containers
Video cameras
Audio recorders
Laser pens or laser products
Noisemaking devices (horns, whistles, etc)
Projectiles (frisbees, beach balls, etc)
Banners or signs
Stickers
Skateboards, skates, or scooters
Firearms or weapons of any kind
Sticks or poles
Illegal drugs or substances
Fireworks or other incendiary devices
Strollers (must remain in lobby)
Any other item deemed unacceptable by Dominion Energy Center management, performing artists, or promoters
Dominion Energy Center management reserves the right to make the final determination toward additional prohibited items. Dominion Energy Center is not responsible for lost or left items, stolen items, or damaged items. Possession of prohibited items is grounds for ejection from the property. Items confiscated at entry will not be returned.